If you have questions about your order please send us a support email or call us. We're available Monday - Friday 9am - 5pm EST. Please include your email login and last 4 digits of your credit card. We will get back to you via email within one business day.
Frequently Asked Questions
Why was I billed?
Your credit card was used to purchase VR video content. Your billing statement may not represent the site name you purchased on.
How do I cancel my account?
Please log into the VR video website, then visit the billing page, and push the cancel button. After that, there will be no further charges.
I was billed without my consent. What can I do?
Email or call us, we will review your case and resolve the issue.
Call Us: 1-800-921-2340
Online Form: Click the help button on the right
Please leave a detailed message with your account information such as the email login and last four digits of your credit card. We will respond within one business day.